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Onstar messages

therivs
New Contributor

I own a 2021 cadillac xt5. My data plan expired and I was getting a message prompting me to buy a plan  I called in to stop the messages. Now they deactivated on star all together and now I am getting messages to push the blue button to activate my plan. How do I stop the harassment ?

1 REPLY 1

Advisor_Carol
Community Manager
Community Manager

Thank you for bringing this concern to our attention, as this isn't the experience we want you to have. So our team is able to assist further, please send us an email with these details to socialmedia@gm.com and "ATTN: OnStar Community/therivs" in the subject line. We'll keep an eye out for your message.