Onstar Module Needs Replaced

[purduecarter]

I have a 2023 GMC Sierra 1500 Denali that I had to take in for a dealer for them to tell me the OnStar Module needed replaced. My vehicle is over the 36,000 miles so they quoted me close to $750 to fix it. This $80k truck is only a year and a half old! Mileage should have nothing to do with this part. How is this not something that is covered by GM and/or OnStar? Especially after reading about so many other brand new trucks having this issue. 

[Advisor_Pat]

Hi there,

We understand your frustration with needing an OnStar module replacement on your 2023 GMC Sierra 1500 Denali, especially given the vehicle's age and cost. Generally, warranty coverage applies up to 3 years or 36,000 miles, whichever comes first, which is why the replacement may fall outside of standard coverage due to mileage.

We recommend reaching out to your GMC dealer to discuss possible assistance options, including goodwill coverage. Let us know if there’s any other way we can help and feel free to send an email to socialmedia@gm.com, Please include ATTN: OnStar Community/purduecarter in the subject line.