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2022 GMC Sierra "Share Hotspot"

pgalphin
New Contributor

I have a 2022 GMC Sierra AT4, and the wi-fi is enabled and working. There is an option where I can "Share Hotspot Data" with connected devices. This is defaulted to "Off". If I turn it "On" it shares the internet connection, but only for a few seconds (10-15) and then the setting reverts to "Off". I have tried iPhone devices, Android devices, as well as laptops, and the setting does the same thing regardless of the device type. 

Truck has been back to the dealership 2x for reprogramming and they cant seem to figure it out either. 

Anyone else seeing this issue?

 

2 REPLIES 2

Advisor_Erin
Moderator
Moderator

For the best assistance with this concern, we suggest that you contact our Connection Center Team at 877-558-8352. If you have additional questions, please send us an email to socialmedia@gm.com with "ATTN: OS Community/pgalphin" in the subject line. 

sb
New Contributor II

Same issue on a brand new 2023 Silverado ZR2, only 45 days old since purchase. Onstar has opened a case, sent a bunch of signals, not working at all. Frustrating.