Hi waharris, We're sorry to hear about the situation with your OnStar
module and the impact it’s had on your vehicle. We understand how
frustrating it must be to have your truck out of service with no ETA on
the replacement part. To help us look into...
Hi PaulPrez, Thank you for sharing your experience and the reset process
that worked for you. We're glad you were able to resolve the
connectivity concern with your Escalade IQ. Your feedback is valuable,
and we'll make sure this reset procedure is n...
Hi there, We understand how disappointing it must be to experience these
concerns with your new Escalade IQ. We want to make sure your situation
is properly addressed. Could you please email us at socialmedia@gm.com
with more details? Be sure to incl...
Hi Larry, We’re truly sorry to hear about the challenges you faced
during your calls with support. To make sure we can fully address your
concern, could you let us know if you’ve had a chance to email us yet at
socialmedia@gm.com? Including ATTN: OnS...
Hi Lucasronde, We understand the frustration with your OnStar module and
the timing with the warranty. To look further into this for you, could
you please email us at socialmedia@gm.com? Include ATTN: OnStar
Community/Lucasronde in the subject line, ...