We regret to hear of any concerns with your Vehicle Status. To clarify is the mobile app up-to-date on your device? If so, we do recommend completing a Power Cycle. This should assist in updating your vehicle insight and ensuring any diagnostics are accurate. Please see the below steps:
1. Turn ignition on for at least 2 minutes
2. Turn ignition off and wait 2-5 minutes (so data can be collected)
3. Log out of the myChevrolet app and log back in - this may help the app refresh
4. If the concern is still not resolved, please wait 2-3 minutes and refresh the app again, as the status can take a few minutes to update
5. Drive the vehicle around for a few minutes to allow data to refresh on the app
Please let us know if you are still experiencing trouble.
