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Vehicle Showing as Not Connected in myGMC app

Pope
New Contributor

I have an active onstar subscription but I cannot manage my vehicle from the myGMC account as the vehicle is not showing as connected. I don’t see any options to link my onstar account to that vehicle. Tried removing the app and reinstalling as well as removing the vehicle and adding it back to my garage. Any solutions?

1 REPLY 1

Advisor_Ahmed1
Moderator
Moderator

Thank you for bringing your concern with your vehicle not showing as connected in the myGMC app. That is not the app experience we strive for. So may look into this further, could you please email us at socialmedia@gm.com with "ATTN: OS Community/Pope" in the subject headline? Our team will be on the lookout for your email.