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The GMC app is not given me my vehicle status update at all since day one

Peacemaker4219
New Contributor

Since day one on Thursday I bought a GMC called Onstar setup account setup app as well notice that I am not getting my vehicle status at all for my car been calling Onstar back to back and nothing has been done yet. Really disappointed in the so called Onstar service really thinking about discontinuing the relationship with Onstar cause if I’m in the free part of the plan when that’s over the payed part will be the same and prices are already to high to be paying for anything not to be working properly 

1 REPLY 1

Advisor_Helen
Moderator
Moderator

This is not the experience we strive to provide our Members. We would like to take a further look into your account details and assist to the best of our abilities. Please send an email to us at socialmedia@gm.com with the subject line ATTN: OnStar Community/Peacemaker4219. We hope to hear from you soon.