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App not compatible, suddenly this week Jan 2024

New Contributor

What is wrong with you people, customer pay huge money to own a smart phone, mine S8+ was over $1000 and you won't maintain compatibility as it gets older? What the hell kind of customer support is that? Just because it's older does not mean it shouldn't work, it worked JUST FINE last week and this week you decided it's no longer compatible. If this is a glitch you are currently fixing that's good, but if you have done this intentionally and have no plans of reversing it you suck! I am not spending $1000+ again to upgrade a perfectly good phone just because you refuse to maintain service to all customers smart phones!



We completely understand your frustration. As of the latest version, your Mobile App no longer supports Android operating systems lower than version 10. We apologize for any inconvenience. If you have any additional questions, please reach out to us at with "ATTN: OS Community/2019Volt" in the subject headline.