No internet connection message when trying to make a call hands free

[Skip2922]

Even though my phone is paired to my vehicle I can't make a hands free call using the steering wheel button?

When pushed I get a message saying I need an internet connection for this?

[Anonymous]

Thank you for providing that information. At this time, we believe our Connection Center Team is in the best position to help with your connection concerns regarding your hands free calling. You can contact them at 877-558-8352 from 7:00 a.m. - 10:00 p.m. EST, Monday - Sunday.