Mychevy app problem AGAIN

[ckim0612]

I could log on for one day, but after that, I still got 'couldn't retrieve account details' errors over and over. 

I called Onstar and could log on for one day, but the next day, I started to have the same problem all over again. 

Any plan to fix the app? 

[Advisor_Ahmed1]

We know how frustrating it can be to face repeat app concerns. Our team would be glad to look into this for you. Please send us an email to socialmedia@gm.com with ATTN: OnStar Community/ckim0612 in the subject headline. We will be on the lookout for your reply.