09-19-2024 08:04 AM
WiFi working and everything is connected as it should be but, still no internet connection. Only had car for a month, 2024 Equinox Ev. Not going to continue paying for a service that isn’t working the way it should. I’ve looked at other post and am seeing the same issue regardless of year of vehicle. Has to be between OnStar and AT&T. 😡
09-22-2024 08:31 AM
Thank you for sharing your experience regarding your in-vehicle data connection. We understand the frustration that ongoing concerns can cause. So we may take a further look into things on our end, can you kindly email socialmedia@gm.com with ATTN: OnStar Community/DonCriss in the subject headline? This will allow us to investigate your account further and ensure you're contacted regarding any available troubleshooting. We hope to hear from you soon.