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Error Adding Family

cgarza76
New Contributor

I cannot add a family member to my plan. It gives me an error.

1 REPLY 1

Advisor_Helen
Moderator
Moderator

We do appreciate you bringing these concerns to our attention. Please know, we are currently experiencing a technical issue that affects the ability to accept family sharing invites to the OnStar Guardian mobile app. To ensure the best experience possible, the family invite function will be temporarily unavailable. Our team is working diligently to resolve this issue as quickly as possible. In the meantime, we recommend holding off on sending any new invitations. We recommend trying again at a later time. If you have any other questions or concerns, kindly let us know.