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Got in the car after doing some shopping. Screen was frozen. Would not reboot. No functionality for the drive home (speedometer, nav, infotainment, etc). Quite frustrating. Called OnStar and they were not able to help nor did they say that they would...
Hey, I have an Onix Plus LT2 2025, on this model is not available the apps download? Like Spotify or Maps+ (NAV)
not only have I not been able to get them to stop billing me for a vehicle I terminated lease on in 2023 June but but on a separate issue as this was for the Cadillac, but on a separate issue I want to make sure everybody knows what a **** **** **** ...
Hello, Just purchased an equinox ev 2025 and the mychevy app doesn't refresh the SOC.Running an iPhone on iOS 18.1. Tried uninstalling and reinstalling the app. Tried rebooting my phone. The only way to refresh the SOC is to log off the app completel...
I have a 2016 Chevy Suburban LT with OnStar Unlimited Data Add-On. I see rampant complaints online regarding the OnStar Hotspot Services and have an equally treacherous user experience with OnStar Hotspot Unlimited Data Service compared to my AT&T Go...
On star sent me to dealer who cannot see me until next week which is 2 weeks after reported. They will need to keep my vehicle for up to 72 hours. And do not seem to know what to do when they receive my vehicle.
I'm reaching out for some technical advice,2022 Chevy Silverado Z71 package current mileage 6303The last time the truck uploaded to the My Chevrolet app was 1-27-24 @ 4512 miles Ruffly 1 month ago I reached out to On Star to seek help with the My Che...
Just took home a EV Equinox 2024, dealer showed me how you can check charging status with APP (fantastic idea!), however it doesn’t refresh. I’ve tried holding it and tapping went over 24 hours and it never refreshes. I’ve in installed and re install...
I just got a 2024 Chevy Blazer and full onstar subscription and the only thing not working is the climate preferences and driver preferences. I reinstalled the app 4 times sat in my vehicle and signed into the Chevy app on the infotainment screen an...
When i try to log into Alexa i get a no internet error. In fact I actually have never been able to log into it. Never even did the setup process. But all other apps, hot spot, even Amazon Music works. I think reinstall of the Alexa app may fix the is...
I’ve seen lots of people with the same issue (app not refreshing vehicle status in days/weeks). So I’m wondering if anyone has successfully gotten this issue resolved. I’ve tried uninstalling and reinstalling the app, logging out and back in, turning...
I ahve a 2023 Chevy Tahoe RST and the on star module has failed. There has been no connection since 8/31/24. The dealer has said it is on backorder and no ETA when a new part will arrive. Has anyone even had their on star module replaced if having si...
I tried several times to get support on the issue of what is and what is not compatible with my vehicle. I tried chat, kept getting a rep then they would disappear and another would come on. I could maybe get some description of what my issue was but...
I see a bunch of posts with similar WIFI issues. We are experiencing two issues....not sure if they are related: 1) credit card on file expired so we updated it with an advisor. The monthly On-Star WIFI $19.99 charge goes through fine but the separat...
Just got a traverse and when putting the VIN into onstar it says my vehicle is older than 2005. I went and looked it up to see why and seen that onstar needs to do some updating and something about the batch numbers but who knows if they will. So if ...
