I need help with: Technical and Service Support Ask questions and get support for your OnStar servicesOnStar Plans Q&A Get your OnStar plan questions answeredOnStar Guardian App Get your Guardian questions answered and help fellow Guardian usersVehicle Mobile App Find FAQ and support for the myChevrolet, myBuick, myGMC and myCadillac mobile apps
Vehicle Mobile App Find FAQ and support for the myChevrolet, myBuick, myGMC and myCadillac mobile apps
New Topics from OnStar SubscribersNewest TopicsMost LikesMost ViewedMost RepliesSolutionsclass action lawsuit OnStar module backorder Time to hold GM responsible for the no ETA on Onstar Module. Attach your name to be added. MyChevrolet App Vehicle Status/Info Not Updating My vehicle status, i.e. tire pressure, fuel level, miles, trip info, etc., has not updated in over 3 weeks. I've deleted/reinstalled the app, had a new signal sent, all of the things I've been recomm...Onstar Module Needs Replaced I have a 2023 GMC Sierra 1500 Denali that I had to take in for a dealer for them to tell me the OnStar Module needed replaced. My vehicle is over the 36,000 miles so they quoted me close to $750 to f...Telematic Control Module needs replacement, but backordered with no ETA?! UNACCEPTABLE My 2024 Equinox EV 2RS (Purchased brand new in November '24, only 1,568 miles on to-date) is now in the dealership for the third time due to what was thought to be a 12v battery problem. Turns out, i...Bring back the weather app! I discovered yesterday that the Weather Channel app has been discontinued. I'm not happy about this! I use this app constantly. It's really the only add on app that I use in the car. I love it when I...MyGMC app not updating vehicle status since OnStar had to refresh my wifi signal a week ago. I have a 2024 Sierra 1500 and my vehicle status has not changed since OnStar had to refresh my wifi signal in my truck 7 days ago. I don't know if there are any similarities but the vehicle stopped ...On Star module broken I ahve a 2023 Chevy Tahoe RST and the on star module has failed. There has been no connection since 8/31/24. The dealer has said it is on backorder and no ETA when a new part will arrive. Has anyone...Recall/Class Action on Onstar Module ?? I join the many who have to have their Onstar module replaced. 2023 Yukon. No ETA from GMC on this backordered part. Time for a recall and/or Class Action! I cannot believe the number of people with ...2025 equinox ev- OnStar Telematics module - no dates for backorder part is unacceptable I recently bought equinox ev 2025. In 5th month of use, telematics system stopped working. Dealership mentioned that part is nationwide back ordered with no estimated date. And i saw on many portals ...OnStar Module Broke Brought my 2023 Yukon XL with 38K miles in to fix a recall and when I got it back now my “telematic control module/OnStar module” is broken and needs to be replaced. Dealer is telling me it will cost...
Got Questions? We've Got AnswersClick here to visit the Support Resources page and explore the full collection of support resources.
Featured Support ArticleOnStar Services Help: Vehicle Diagnostics What are Vehicle Diagnostics? Vehicle Diagnostics deliver vehicle health updates and reassurance while you’re out on the road. Including an easy-to-read monthly diagnostics report, Dealer Maintenan...
Featured Member StoryA noticeable difference OnStar Member Andrew K. knows technology. He spent his Air Force career working with computers. “Desktops, mainframes, hardware, software,” he says. You name it, he’s worked with it. Retired now, ...
