We do appreciate you providing the troubleshooting steps you've already
taken. To further clarify, have you attempted a Power Cycle to update
your Vehicle Status? If so, kindly let us know. We would like the
opportunity to take a further look into th...
Thank you for taking the time to reach out to us here. To edit your
account information, please visit https://experience.gm.com and log in.
From the home page, select your profile icon in the top right-hand
corner. Then, select “Account Overview”. Fr...
We appreciate you providing these details. Our team would be more than
happy to take a further look into your account and double-check any
applicable enrollments. So we may, please send an email to
socialmedia@gm.com with ATTN: OnStar Community/gskal...
Thank you for providing us with this error code and the troubleshooting
steps you have already completed. Please know, you can look up command
history in your mobile app for specific failure details & resolution.
With this, command history is cleared...
We do apologize for any previous miscommunications with our enrollment
Advisors. Thank you kindly for sharing your recent experience with us.
This is not the service that we strive to provide our Members, and we
would like to assist further with any ...
