OnStar Community

Why is my mobile app charge status not updating for level 3 charging? It updates/works for level 1 and level 2. Support has failed to contact me regarding this issue for almost 2 MONTHS!

On February 28, 2024, I reported that charge status for level 3 chargers will not update & hangs up in "Updating". I can NOT issue a Stop Charge command. I was given case number 240512201 for my 2023 Chevrolet Bolt EUV. I have to get in car, start ca...