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Unable to Reconnect MyGMC app

wsshardy
New Contributor

Recently the MyGMC App on my android will not connect to my account istead providing the error "Service Unavailable" and "please contact an advisor for assistance".

My account is current and service is active. I have been unssuccessful in locating any info at gmc.com/myaccount. The app worked fine last week.

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

Advisor_Erin
Moderator
Moderator

Thanks for bringing this app concern to our attention. First, we ask that you please uninstall/reinstall the app from your device. If you continue having difficulties after this, please send us an email to socialmedia@gm.com with "ATTN: OS Community/wsshardy" in the subject line so we can further assist. 

View solution in original post

3 REPLIES 3

Advisor_Erin
Moderator
Moderator

Thanks for bringing this app concern to our attention. First, we ask that you please uninstall/reinstall the app from your device. If you continue having difficulties after this, please send us an email to socialmedia@gm.com with "ATTN: OS Community/wsshardy" in the subject line so we can further assist. 

wsshardy
New Contributor

Reinstalling the App fixed the issue. Vehicle is reconnected to my phone. Thanks

Glad to hear it! If you need any help in the future, feel free to email us at any time.