Forum Discussion
Solved
Unable to Reconnect MyGMC app
Recently the MyGMC App on my android will not connect to my account istead providing the error "Service Unavailable" and "please contact an advisor for assistance". My account is current and service...
Thanks for bringing this app concern to our attention. First, we ask that you please uninstall/reinstall the app from your device. If you continue having difficulties after this, please send us an email to socialmedia@gm.com with "ATTN: OS Community/wsshardy" in the subject line so we can further assist.
I am having the same issue and uninstalling and reinstalling the app has not worked. I have verified that I can get in on a web browser but that does not have the same features.
Thanks for trying these initial troubleshooting steps. So we can look into this further, please email us at socialmedia@gm.com with ‘ATTN: OnStar Community/WE’ in the subject line. From there, we can assist further.