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Electric efficiency not being shown in app

Timboalogo
New Contributor

2018 Chevrolet Volt. Starting at some point late January 2023, the electric efficiency is no longer showing in the Vehicle Status of the My Chevrolet app. I deleted and reinstalled the app, but no change. I also just checked the January diagnostic report dated 27 January, and it also doesn't show any electric consumption figures, not the breakdown of electric and gas kilometres driven in the month. All previous months had that info shown. Note that the diagnostic report is somehow able to discern that I saved an estimated 169 litres of fuel, so I assume it's getting some sort of electric distance driven data. Please note that this is an important feature for me, as the car has about 116,000 km, but only about 10,000 km on the engine, and that is I decide when oil change is needed. 

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1 REPLY 1

Advisor_Chris
Moderator
Moderator

Thank you for providing this information. Our team would be happy to look into this further. When you have a moment, please send us a message at to socialmedia@gm.com with "ATTN: OS Community/Timboalogo" in the subject headline.