Forum Discussion

martin's avatar
martin
New Contributor
7 months ago

internet is not working

  • We know how important it is to have internet access, Martin. That is not experience we want for our members to have with their Wi-Fi services. Our team would like to look into this. To get started, send us an email to socialmedia@gm.com with "ATTN: OnStar Community/martin" in the subject headline.
     

  • Binesi's avatar
    Binesi
    New Contributor

    I have the same issue, I can connect to the Equinox but I can’t connect to the internet 

    • Advisor_Kayla's avatar
      Advisor_Kayla
      Contributor

      We regret to hear of this Wi-Fi concern you are experiencing and can understand the inconvenience this matter has caused. Our team would like to ensure that you have connection to your OnStar Wi-Fi services and assist as best we can to help provide a resolution. When you have a moment, please send us an email to socialmedia@gm.com with ATTN: OnStar Community/Woodland in the subject line. Once we have further details, we will be able to investigate this further on our end.