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Consumed my unlimited data in two weeks (???)

New Contributor

It seems two weeks Google Navigation and light Youtube Music app use (~ 8 hours total) have almost completely consumed my unlimited data plan (???). My infotainment is off-line for a week now (google maps, assistant, apps, wifi - all are off-line).


After talking with 6 different OnStar advisors, my system is still off-line.

(4 weeks old 2023 GMC Sierra 1500 Elevation in Ontario, Canada.)


OnStar Preferred Plus Wi-Fi: This plan adds Unlimited Data to your OnStar Preferred Plan. For $44.99/month (plus any taxes or fees), you can enjoy your OnStar Preferred Plan whilst gaining unlimited access to in-vehicle data that can power up to 7 devices. OnStar Preferred Plus Wi-Fi includes OnStar Safety & Security, Connected Services, App Access Plan, and Unlimited Data. 


New Contributor

Thank you for bringing this concern to our attention. So we can learn more, could you please reach out to us via email at Be sure to include "ATTN: OnStar Community/kloxxe" in the subject line. We'll keep an eye out for your message.