2023 BoltEUV Complimentary Coverage "Remote Commands" not working

[sbroumley]

GM just trade/repurchased me from a 2019 BoltEV to a 2023 BoltEUV due to the battery recall.

My previous 2019 BoltEV remote commands worked from in the MyChevrolet app (they were complimentary for 5+ years), but now they no longer work for the 2023 BoltEUV despite my account plans showing "Remote Commands and Vehicle Diagnostics" showing under "Complimentary Coverage".

How do I get my previous remote commands plan transferred to or enabled in my 2023 BoltEUV ?

thanks,
Steve 

[Advisor_Erin]

If you're still having difficulties with the Remote Commands in your mobile app, please send us an email to socialmedia@gm.com with "ATTN: OS Community/sbroumley" in the subject line and we'll be happy to assist.