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thompsotruetest's avatar
thompsotruetest
New Contributor
2 months ago

discontinue service

3 Replies

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  • Advisor_Helen's avatar
    Advisor_Helen
    Moderator
    2 months ago

    We do appreciate your comment. Please know, our team is here to help in the future if you have any questions or concerns related to OnStar services. Do not hesitate to provide us with any additional details. Alternatively, if you have any feedback to share, please do not hesitate to let us know moving forward. 

  • cmtate112's avatar
    cmtate112
    New Contributor
    2 months ago

    I discontued my service a couple weeks ago. Why are you still withdrawing funds from my account???????

    • Advisor_Jack's avatar
      Advisor_Jack
      Moderator
      2 months ago

      Thank you for making us aware of this concern with your recently cancelled services. This is not the experience we hope to provide our OnStar family with. We would like to look into this further and see how we can help. As soon as you have a moment, please send us an email with these details to socialmedia@gm.com with, "ATTN: OS Community/cmtate112," in the subject line. Our team hopes to hear from you again very soon so that we may further help. 

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We do appreciate your comment. Please know, our team is here to help in the future if you have any questions or concerns related to OnStar services. Do not hesitate to provide us with any additional details. Alternatively, if you have any feedback to share, please do not hesitate to let us know moving forward. 

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I discontued my service a couple weeks ago. Why are you still withdrawing funds from my account???????

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Thank you for making us aware of this concern with your recently cancelled services. This is not the experience we hope to provide our OnStar family with. We would like to look into this further and see how we can help. As soon as you have a moment, please send us an email with these details to socialmedia@gm.com with, \"ATTN: OS Community/cmtate112,\" in the subject line. Our team hopes to hear from you again very soon so that we may further help. 

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