Forum Discussion

Z_Fifty_1's avatar
Z_Fifty_1
New Contributor
20 days ago

2024 C8 owners lose out

So,

The 2020-2023 C8 owners got life time functioning navigation included with no additional subscription cost.  

The 2025 and newer owners get 8 years included OnStar basics including navigation.

Why is it that only the 2024 model year owners got such a minimalist three months of functioning Navigation?

I paid a lot of money to insure I had all the features included that were available on a new C8.

Is there any internal discussions at GM/OnStar about retroactively increasing the 2024 owners OnStar inclusions to better reflect what ALL OTHER C8 model year owners are getting from GM/OnStar?

3 Replies

  • We appreciate you sharing your feedback, and realize how important it is for your vehicle to have all of the equipped OnStar features that make every drive better than the last. Our team is always here to help further review plan options and answer any questions you might have. Please do not hesitate to send a private message to OnStar_Support if this is of any interest. We are here to help to the best of our abilities. Just select the envelope icon at the top right of your screen to get started.

  • cafahey's avatar
    cafahey
    New Contributor

    I purchased a 2024 Tahoe expecting that I would have OnStar features with my basic plan.  The speed limit sign appeared on my dashboard until Jan 2026 and has now disappeared unless I purchase a data plan or upgraded plan, yet my 2026 Trailboss has this coverage included at no additional charge until 2033.  Why OnStar are you punishing and discriminating against 2024 buyers?

    • Advisor_Brendan's avatar
      Advisor_Brendan
      Moderator

      Model Year 2025 and newer vehicles receive core OnStar features for 8 years, including automatic crash response, remote commands, center display audio apps, voice assistant and navigation. While certain plan features and options may differ for previous model years, our goal is always to provide members with a positive OnStar experience, @cafahey. Insight on future changes beyond this is not something we can share currently, though we take your feedback seriously. To learn more about the available plans and options applicable to both your 2026 Trailboss and your 2024 Tahoe, you can visit: https://shop.onstar.com/. After signing-in, you will be able to view features that are included with your vehicle purchase as well as plans that you are enrolled in on this page. The page will automatically display the plans that your vehicle qualifies for. More details can also be found by clicking the My OnStar Plans link in the footer at the bottom of this page. Our teams are always a private message away at OnStar_Support if we can assist you with anything else.