Forum Discussion
Missing Remote Climate Control Feature in GM Vehicles with Google Built-In
I recently purchased a 25 Chevy Equinox. However, I was surprised to find that the remote climate control feature—specifically the ability to set the interior temperature from the mobile app before starting the car—is no longer available. After contacting an OnStar advisor, I was informed that this feature has been removed for GM vehicles with Google Built-In. This is a handy feature, especially in extreme weather conditions, and was one of the reasons I purchased a GM vehicle.
This change has negatively impacted the overall convenience and functionality of the app experience for me.
Guess what?! Remote climate control's back in the latest Chevy app update. Thanks, GM team!
6 Replies
Guess what?! Remote climate control's back in the latest Chevy app update. Thanks, GM team!
Thy apparently removed it again.
This feature that had been enabled seems to have been disabled with the latest iOS app update. Extremely disappointing.
Our team regrets to hear of these continued difficulties with the previously available climate controls going missing from your app, @Rgood511. We recently responded to your message in another thread and can assure you that our internal technical team is hard at work identifying the most appropriate resolution to these concerns. OnStar encourages you to continue working with them to best address this difficulty. If you should not hear back from their team soon, please don't hesitate to follow back up with us here for more help. We're only a message away.
Any update on getting this fixed? I've had calls with OnStar and myGMC app customer service with no luck.
We regret to hear of any miscommunications with our live Advisors regarding your Climate Control. Thank you for bringing this to our attention. If you continued to experience concerns with the myGMC mobile app, our team would like to take a further look into your Remote Personalization troubles on our end. So we may review your case and account, kindly send us a private message with more information. Feel free to select the envelope icon at the top right of your screen at your earliest convenience. When creating a new message, please be sure to enter Advisor_Helen to get connected directly to me.