Forum Discussion

martin's avatar
martin
New Contributor
11 months ago

internet is not working

3 Replies

  • Former OnStar Advisor's avatar
    Former OnStar Advisor
    11 months ago

    We know how important it is to have internet access, Martin. That is not experience we want for our members to have with their Wi-Fi services. Our team would like to look into this. To get started, send us an email to socialmedia@gm.com with "ATTN: OnStar Community/martin" in the subject headline.
     

  • Binesi's avatar
    Binesi
    New Contributor
    11 months ago

    I have the same issue, I can connect to the Equinox but I can’t connect to the internet 

    • Advisor_Kayla's avatar
      Advisor_Kayla
      Contributor
      11 months ago

      We regret to hear of this Wi-Fi concern you are experiencing and can understand the inconvenience this matter has caused. Our team would like to ensure that you have connection to your OnStar Wi-Fi services and assist as best we can to help provide a resolution. When you have a moment, please send us an email to socialmedia@gm.com with ATTN: OnStar Community/Woodland in the subject line. Once we have further details, we will be able to investigate this further on our end.