Forum Widgets
Forum Posts
Summary report of notifications
Where can I get summary of notifications from Onstar? Onstar is sending me notification whenever I drive eratic or slippery road, hard turn. Onstar notify me on my phone which is good but I need the summary report. I need it for investigation while my car was under repair at repair shop for 3 days im getting notified by onstar.22Views0likes1CommentIncorrect picture of vehicle on my dash
Case number 80545225 This issue has been going on since Aug 2025 when I first contacted OnStar. My app showed the wrong picture of my truck and also on the dash. When you send my monthly updates to my email the picture is correct! I was instructed on Sept 3 to send pictures of the vin of my truck, also photo of my dash and photo of app and photo of my monthly updates. I sent all this info to you and received a phone call from some lady stating that you know there is an issue and still working on it. When I fist took delivery of my truck the picture on the dash and app were correct. About a month later it changed to the incorrect pictures. Why is this taking so long to correct? Are you just blowing me off? All the other info vin, oil life etc. seam to be correct, but how do I know for sure? If I need assistance such as an accident or such are you looking at my truck! I'm getting ready to turn this matter over to consumer affairs and National Highway Traffic Safety Administration. PLEASE FIX THIS PROBLEM!66Views0likes3CommentsComplete scam
So I bought a new to me 2024 GMC Sierra HD Ultimate. It was original sold with 3 years of connected service (I have the window sticker) Called Onstar yesterday to register it to me. The rep gave me a year of the premium plan. Sweet! Not so fast. Everything worked for about 2 hours. I called in today to see what gives and the rep tells me they did away with the old plan that I have just been given a year of, and if I want connectivity it's 57 bucks a month! wtf?! So GM charged the original owner at purchase. And then under the guise of a "new plan" they want to scheme me for 57 bucks a month. On a truck with 100k+ msrp no less. Complete joke!144Views1like1Comment- 122Views0likes1Comment
Can’t add owner acct to my family plan
My boyfriend already has the app and an account with OnStar and I recently got OnStar and they had me download the app and I’m the acct owner of my own plan. Me and him would like to be added as part of the family but all we can do is send each other a link to join our family but there is no place for either of us to input the code… how can we be part of each others family on the app?Solved215Views0likes5Comments- 288Views0likes1Comment
- 617Views0likes1Comment
- 1.6KViews0likes1Comment
Related Support Articles
Helpful Links
- OnStar Guardian App FAQs | OnStar Tips
Learn all about how the OnStar Guardian App works, where you can use the app, and so much more with this frequently asked ...
- Motorcycle Safety & Security From OnStar Guardian | OnStar
When you have the OnStar Guardian app, you have safety whenever you ride. Whether you need emergency service or motorcycle roadside ...
- Safety Services Right on Your Phone | OnStar Guardian App
For emergencies, roadside assistance or vehicle trouble the OnStar Guardian safety app is everywhere and anywhere you need help from ...
