Forum Discussion
Is anyone else dealing with freezing and login problems while trying to play
Hey everyone,
I wanted to ask if anyone here has been having random freezing issues lately while trying to play game on Android. Everything was working fine for me before, but after the recent update I started getting weird lag spikes, delayed loading screens, and occasional crashes whenever I switch between games.
What’s confusing is that my internet connection is completely stable and other apps run normally, so I’m not sure if this is related to the app itself, Android permissions, or maybe something server-side. I also noticed the battery drain feels a lot higher than before and sometimes the phone gets unusually warm after only a short session.
I already tried reinstalling it, clearing storage, and restarting my device, but the same problems keep happening randomly. I’m mainly wondering if this is affecting other users too or if there’s a compatibility issue with newer Android versions.
Would appreciate any advice because I’ve been trying to figure this out for the last few days.
1 Reply
Our team can see how this would be frustrating when everything does not work as it should, Emily. As we would like to help work through this concern, please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement.