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MyGMC app not updating vehicle status since OnStar had to refresh my wifi signal a week ago.

New Contributor

I have a 2024 Sierra 1500 and my vehicle status has not changed since OnStar had to refresh my wifi signal in my truck 7 days ago.  I don't know if there are any similarities but the vehicle stopped updating after the refresh.  I have already done the power cycle of the truck (run for 2 for at least 2 min...sign out of the MyGMC app and back in...have also uninstalled and reinstalled several times).  I also have another vehicle in the app and it is updating just fine.  The link seems to be the truck but not sure.  



Thank you for reaching out and providing us with the troubleshooting steps you have already taken. Our team here would like to take a further look into your account details on our  end. So we may, kindly email with ATTN: OnStar Community/BigErn8794 in the subject headline.