Forum Discussion
MyGMC app not updating vehicle status since OnStar had to refresh my wifi signal a week ago.
I'm having a similar problem since I've resigned up to my Onstar service. App says vehicle hasn't been connected in 4 days yet I'm a daily driver. Anyone else?
We do regret to hear of any concerns with the Vehicle Status feature. To clarify, have you also had the opportunity to run a Power Cycle to assist in updating your vehicle data? If not, you can follow the steps listed below for further troubleshooting:
1. Turn ignition on for at least 2 minutes
2. Turn ignition off and wait 2-5 minutes (so data can be collected)
3. Log out of the myGMC app and log back in - this may help the app refresh
4. If the concern is still not resolved, please wait 2-3 minutes and refresh the app again, as the status can take a few minutes to update
5. Drive the vehicle around for a few minutes to allow data to refresh on the app
If you have any questions regarding this, kindly let us know.