Forum Discussion
MyGMC app not updating vehicle status since OnStar had to refresh my wifi signal a week ago.
Has this been resolved yet? Since the update to the MyGMC app that occurred when the Tesla Supercharger network and NACS adapter ordering process were added back in September the Vehicle Status for my HummerEV SUV does not update (State of Charge specifically). I have uninstalled and re-installed the app multiple times, logged out and logged back in many many times. In fact the only way that I can get a status update from the vehicle is to log out and then log back in. I then get one status update and the status section hangs again. Can someone please help me with this. I got less than a week of functionality out of this app after the purchase of the vehicle. Thanks in advance.
Mobile app functionality is our top priority. Our team here would like to learn more and take a further look into things on our end regarding your Vehicle Status. So we may, kindly email additional details to socialmedia@gm.com with ATTN: OnStar Community/SnarBar86. This will allow us to gather additional details and locate your Community post.
It's clear the mobile app doesn't work.