Forum Discussion
Wifi connected with no internet
Same issue......onstar sent numerous signals to vehicle with no luck. Was told to go to dealer, dealer says system is ok that it is an onstar issue. I even signed up for the unlimited data plan think...
We are also having the same issue in our 2021 Chevy. Today when I was on the phone with OnStar they rep was going to put me on hold to talk to AT&T herself but transferred me to AT&T instead who told me they couldn't help me. At&T transferred me back to OnStar and the new woman hung up on me. This is ridiculous! Get this fixed. I think we have had 4 tickets opened on this problem.
This is not the experience that we strive to provide our Members. Thank you kindly for bringing this recent communication to our attention. We would like to learn more and assist to the best of our abilities. So we may, kindly email socialmedia@gm.com with ATTN: OnStar Community/ccolby05 in the subject headline moving forward.
