The above solutions did nothing to help the problem. Still not working.
I have contacted OnStar multiple times and each time it is the same thing. It takes a hour on the phone and nothing changes. I bought a brand new Equinox 2024 in December and the mychevrolet app has never worked correctly. It will start, lock and unlock but will not update the status of the kilometers or tire pressures. I have uninstalled the app and reinstalled it multiple times tried to reconnect the bluetooth, nothing seems too work. Any information for things to try would be helpful.
Thanks Equinox2024
","kudosSumWeight":1,"postTime":"2024-04-09T13:50:28.904-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:2078_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2322},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"I have contacted OnStar multiple times and each time it is the same thing. It takes a hour on the phone and nothing changes. I bought a brand new Equinox 2024 in December and the mychevrolet app has never worked correctly. It will start, lock and unlock but will not update the status of the kilometers or tire pressures. I have uninstalled the app and reinstalled it multiple times tried to reconnect the bluetooth, nothing seems too work. Any information for things to try would be helpful.
Thanks Equinox2024
"},"Conversation:conversation:2078":{"__typename":"Conversation","id":"conversation:2078","solved":false,"topic":{"__ref":"ForumTopicMessage:message:2078"},"lastPostingActivityTime":"2024-04-17T06:51:37.070-07:00","lastPostTime":"2024-04-17T06:51:37.070-07:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:2078":{"__typename":"ModerationData","id":"moderation_data:2078","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:2078_1":{"__typename":"Revision","id":"revision:2078_1","lastEditTime":"2024-04-09T13:50:28.904-07:00"},"ForumReplyMessage:message:2125":{"__typename":"ForumReplyMessage","id":"message:2125","conversation":{"__ref":"Conversation:conversation:2078"},"author":{"__ref":"User:user:20618"},"revisionNum":1,"uid":2125,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:OnStar_Support"},"subject":"Re: Equinox 2024 mychevrolet app will not show updated vehicle status","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:2125"},"parent":{"__ref":"ForumTopicMessage:message:2078"},"body":"The above solutions did nothing to help the problem. Still not working.
","body@stringLength":"84","rawBody":"The above solutions did nothing to help the problem. Still not working.
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