Supercruise mapped area of road "not found" in my 2024 Yukon.

[TomR]

There is a section of mapped 2 lane road in northern Arkansas, show green in the supercruise map, that my vehicle cannot find the map data for.  I've only had the vehicle 3 days, but it's been connected with all Onstar services showing active, and at night it connects to my home wifi in my garage.   My dealer checked out my vin# and says I do not need a mapping control module software update.   This section of road is the most important supercruise mapped area for me.  Could it take a little longer for my maps to update?   Or is there something wrong?

[Advisor_Helen · Accepted solution]

Thank you kindly for sharing these details. Please know, Super Cruise can only be used on limited-access freeways that are separated from opposing traffic and accessible by entrance and exit ramps only. Additionally, Super Cruise map information is automatically updated periodically. Automatic updates via OnStar will occur on a quarterly basis to ensure the latest Super Cruise road availability is provided. You can also visit https://www.onstar.com/services/super-cruise-hands-free-driving to locate additional Super Cruise map information or push your blue OnStar button to speak with a live Advisor regarding any available updates. If you have any other questions after speaking with an Advisor, please do not hesitate to let us know. 

[TomR]

I went on a day trip Monday and used Super Cruise about 50% of the way - it was certainly active on 2 lane highways with only a center line as the divider and with multiple cross roads/access points (not entrance/exit ramps).