no data plan

[ehinds]

i bought an $85k truck, 2024 high country 3500.  I get app access free for 3 years. onstar and data free for one month.  Now that one month up i am pretty sure 85k is enough but no i have to pay a minimum of $25 a month for eternity to use NAV, and any other feature in the truck.

There is something dreadfully wrong with this SCAM.  i had no idea nothing would work without it.  i promise i wouldnt have purchased the vehicle.  Eveyone warns me about SCAMS and this is one for sure.

I opted for this truck because it has HUD.  I love the speed limit for each road shows up.  NOT anymore, gotta have a data plan!!!!!!!!!!!  Google maps is the new engine that drives everything in the truck.  Also, AT&T is the carrier.  they are the worst here in GA.

is there a class action suit against GM for this ?  Ill jump in for sure.

[originaltexan]

I made a Youtube on how to get the maps.   Title of video is How to Get Map on 2022 2023 Chevrolet GMC Trucks and Cars

 

[OhioRuhe]

100% agree with you.  I bought a new 2024 Traverse in June and am dealing with identity theft from the “WiFi hotspot data plan” that they transferred to AT&T in January. I’m heading to my dealer today to get everything Onstar off the vehicle- but you can guarantee this is lawsuit worthy. Besides the obvious identity safety flaw, it’s also horrible to sell a vehicle with BUILT IN services then jack up the prices for monthly service after free trials…and sell off even who offers the service.  

[Advisor_Helen]

We do regret to hear of any concerns with your in-vehicle data. Our team here would like to learn more about your current situation and help to the best of our abilities. So we may, please email socialmedia@gm.com with ATTN: OnStar Community/OhioRuhe in the subject headline. This will allow us to best assist moving forward. 

[TysonPurcell]

I wouldn’t have purchased my gmc sierra if I knew how much car play is so unreliable with no data plan! If I would have known I needed to pay for my truck basic features for as long as I own this vehicle I would have chosen my second choice truck that has all features that work with no extra money payed  out for basic safety features! My cellphone carrier which I have had no issues with my old Silverado 2019 RST which had more features and you can’t provide your own data plan is the biggest scam on new vehicles and worthy of deceptive misinformation on new vehicles at the time of purchase loyal customers where mislead to believe car play would work and didn’t realize how much you paralyzed our ability to use infotainment console shameful and was always a Chevy fan but not now buyer beware! 

[Advisor_Jack]

Our team is disappointed to hear of your dissatisfaction with your GMC Sierra, Tyson. This is not the kind of ownership experience we want to provide you with. Please allow us to provide some clarity on this point. At this time, CarPlay does not require an active data plan nor OnStar plan to function. Though, it does require that your device and vehicle meet certain requirements for the service. In order to troubleshoot these concerns with you further, please send us an email at socialmedia@gm.com and be sure to put "ATTN: OS Community/TysonPurcell" in the subject line so we may assist you further.