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cmiller7031's avatar
cmiller7031
New Contributor II
3 years ago

Pricing

The pricing for on star is a rip off. When you cancel your on star plan they will tell you you can get it for 19.95. I was charged 40.00 a month for 16 months and never even had the app for on star. The woman then tells me she can lower the price to 19.95 why didn't they do this when I took the suv off the lot?

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  • Ashwinod's avatar
    Ashwinod
    New Contributor
    3 years ago
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    Hello,

    Can you please tell me what way customer apply when we cancel plan and then did not pay charges for it?

    Can we apply this for cancel plan?

    • Advisor_Makayla's avatar
      Advisor_Makayla
      Community Manager
      3 years ago
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      If you would like to view your OnStar billing details at any time, you can log into your GM Account via Buick.com, Cadillac.com, Chevrolet.com, GMC.com or experience.GM.com. If you have additional questions regarding your billing information, please feel free to call 1-(888)-4ONSTAR (1-888-466-7827) to speak with our specialized billing team or send an email to socialmedia@gm.com with your subject line as ‘ATTN: OnStar Community/Ashwinod’. 

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The pricing for on star is a rip off. When you cancel your on star plan they will tell you you can get it for 19.95. I was charged 40.00 a month for 16 months and never even had the app for on star. The woman then tells me she can lower the price to 19.95 why didn't they do this when I took the suv off the lot?

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The pricing for on star is a rip off. When you cancel your on star plan they will tell you you can get it for 19.95. I was charged 40.00 a month for 16 months and never even had the app for on star. The woman then tells me she can lower the price to 19.95 why didn't they do this when I took the suv off the lot?

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 The pricing plans are always changing when customers cancel their plan. This is still a rip off

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Hi there. Please know that the special offers available on each Member's account are dynamic and always changing. Our live Advisors are available to explore what offers are available to you. To view our current prices available for each plan, please visit https://www.onstar.com/us/en/plans-pricing. 

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Hello,

Can you please tell me what way customer apply when we cancel plan and then did not pay charges for it?

Can we apply this for cancel plan?

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If you would like to view your OnStar billing details at any time, you can log into your GM Account via Buick.com, Cadillac.com, Chevrolet.com, GMC.com or experience.GM.com. If you have additional questions regarding your billing information, please feel free to call 1-(888)-4ONSTAR (1-888-466-7827) to speak with our specialized billing team or send an email to socialmedia@gm.com with your subject line as ‘ATTN: OnStar Community/Ashwinod’. 

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