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Drsous
New Contributor
2 months ago

Data plan disconnected

my 2024 hummer EV has all the plans turned on, but my data plan has been disconnected since day one, I cannot login to Google or download apps. I’ve contacted Onstar numerous times and I’m still wait...
Advisor_Helen's avatar
Advisor_Helen
Moderator
2 months ago
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We do appreciate your ongoing patience. Thank you kindly for bringing these in-vehicle data concerns to our attention. Our team here would be more than happy to take a further look into your account details and assist with any communication troubles. So we may, feel free to email socialmedia@gm.com if you do not hear back from our live Advisors. You can include ATTN: OnStar Community/Drsous in the subject headline. This will allow our team to locate your Community post and assist in any way that we can. 

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my 2024 hummer EV has all the plans turned on, but my data plan has been disconnected since day one, I cannot login to Google or download apps. I’ve contacted Onstar numerous times and I’m still waiting for a response. I was told that someone can restart my data plan but it’s been a week and I have not heard back

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my 2024 hummer EV has all the plans turned on, but my data plan has been disconnected since day one, I cannot login to Google or download apps. I’ve contacted Onstar numerous times and I’m still waiting for a response. I was told that someone can restart my data plan but it’s been a week and I have not heard back

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We do appreciate your ongoing patience. Thank you kindly for bringing these in-vehicle data concerns to our attention. Our team here would be more than happy to take a further look into your account details and assist with any communication troubles. So we may, feel free to email socialmedia@gm.com if you do not hear back from our live Advisors. You can include ATTN: OnStar Community/Drsous in the subject headline. This will allow our team to locate your Community post and assist in any way that we can. 

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We do appreciate your ongoing patience. Thank you kindly for bringing these in-vehicle data concerns to our attention. Our team here would be more than happy to take a further look into your account details and assist with any communication troubles. So we may, feel free to email socialmedia@gm.com if you do not hear back from our live Advisors. You can include ATTN: OnStar Community/Drsous in the subject headline. This will allow our team to locate your Community post and assist in any way that we can. 

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