Telematics diagnosis

We regret to learn that you've been struggling with these issues connecting to and taking advantage of our amazing OnStar services in your 2022 GMC Sierra, Chris. Our team recognizes how frustrating it can be to deal with unexpected difficulties with the services that you love and depend on. With this in mind, we'd like to offer an additional layer of support between yourself and your preferred dealership to ensure this matter is appropriately addressed and resolved for you in as timely a manner as possible. If you'd like to move forward with this assistance, we kindly ask that you send us a private message with your contact information, VIN, the current mileage, the name of your dealership, and your availability to bring your GMC into the service department to receive an official diagnosis. To send us a response, just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. Our team will be keeping a close eye on our inbox for your message and hopes to hear from you again very soon. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement