Forum Discussion
Recall/Class Action on Onstar Module ??
Check with your dealership my module finally came in and the dealership installed it the next day. Everything is finally working.
I have had this issue 2 months after I bought my vehicle June 23, 2022 weeks after my open heart surgery June 2, 2022 and I have attempted many times to get this repair and it’s May 12, 2025 and it’s still not fixed. My vehicle had a rear main oil seal leak they fixed it now they are telling me I have to wait for a hardware module for OnStar/Internet! We pay a lot of money for these vehicles and to not have ETA’s on repairs!! Not good GMC!!!
Our team appreciates you bringing this concern with your 2022 GMC Yukon's OnStar hardware and connected services to our attention, David. We recognize how important it is to have dependable access to the services and support that you love and rely on in your everyday life. With this in mind, our team can understand your current dissatisfaction with these difficulties. We want a better experience for our loyal OnStar Members. It would be our pleasure to learn more about this recent experience to assess how we may best be able to assist you further. At your soonest convenience, we kindly ask that you send us a private message with some more details, your contact information, VIN, the current mileage, and the name of your participating dealership. Just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. We'll be on the lookout for your response and hope to hear from you again in the near future. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement
If you actually care, in any way, you wouldn't keep posting the same reply thousands of times and still not do anything. There are now tens of thousands across the US with cars designed around this Onstar module that are essentially unusable or unsafe. I would rather drive a Tesla than have to deal with this.