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lkjones's avatar
lkjones
New Contributor
6 months ago

Recall/Class Action on Onstar Module ??

I join the many who have to have their Onstar module replaced. 2023 Yukon. No ETA from GMC on this backordered part. Time for a recall and/or Class Action! I cannot believe the number of people with ...
JMHolgAT4's avatar
JMHolgAT4
New Contributor III
4 months ago
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I started to email all the documentation and email threads between GMC customer care, Onstar, and the dealer to GMC executives.  

As the push for EV and other GM markets, the ever growing concern that they are stuck in a supply chain dilemma is no laughing matter and a concern for all consumers , including the federal government.  
Modules is just another tipping point.  A class action was filed this month in Georgia due to the engine problems possibly plaguing all 6.2l engines from 2019-2024. Over 900k vehicles impacted.  

  • nbay89's avatar
    nbay89
    New Contributor
    3 months ago
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    Is this only good for Georgia or can anyone join the class action? 

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No ETA from GMC on this backordered part. Time for a recall and/or Class Action! I cannot believe the number of people with ...","body@stringLength":"254","rawBody":"

I join the many who have to have their Onstar module replaced. 2023 Yukon. No ETA from GMC on this backordered part. Time for a recall and/or Class Action! I cannot believe the number of people with the same issue! Has anyone's module come in yet?

","kudosSumWeight":6,"postTime":"2025-03-01T19:52:51.470-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:7410_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1023},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

I join the many who have to have their Onstar module replaced. 2023 Yukon. No ETA from GMC on this backordered part. Time for a recall and/or Class Action! I cannot believe the number of people with the same issue! Has anyone's module come in yet?

"},"Conversation:conversation:7410":{"__typename":"Conversation","id":"conversation:7410","solved":false,"topic":{"__ref":"ForumTopicMessage:message:7410"},"lastPostingActivityTime":"2025-07-28T20:07:09.021-07:00","lastPostTime":"2025-07-28T20:07:09.021-07:00","unreadReplyCount":28,"isSubscribed":false},"ModerationData:moderation_data:7410":{"__typename":"ModerationData","id":"moderation_data:7410","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:7410_1":{"__typename":"Revision","id":"revision:7410_1","lastEditTime":"2025-03-01T19:52:51.470-08:00"},"ForumReplyMessage:message:8254":{"__typename":"ForumReplyMessage","id":"message:8254","conversation":{"__ref":"Conversation:conversation:7410"},"author":{"__ref":"User:user:34356"},"entityType":"FORUM_REPLY","eventPath":"category:Connected_Services_Help/community:hvjin24938board:OnStar_Support/message:7410/message:8254","revisionNum":1,"uid":8254,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:OnStar_Support"},"subject":"Re: Recall/Class Action on Onstar Module ??","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:8254"},"parent":{"__ref":"ForumTopicMessage:message:7410"},"body":"

I started to email all the documentation and email threads between GMC customer care, Onstar, and the dealer to GMC executives.  

As the push for EV and other GM markets, the ever growing concern that they are stuck in a supply chain dilemma is no laughing matter and a concern for all consumers , including the federal government.  
Modules is just another tipping point.  A class action was filed this month in Georgia due to the engine problems possibly plaguing all 6.2l engines from 2019-2024. Over 900k vehicles impacted.  

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I started to email all the documentation and email threads between GMC customer care, Onstar, and the dealer to GMC executives.  

As the push for EV and other GM markets, the ever growing concern that they are stuck in a supply chain dilemma is no laughing matter and a concern for all consumers , including the federal government.  
Modules is just another tipping point.  A class action was filed this month in Georgia due to the engine problems possibly plaguing all 6.2l engines from 2019-2024. Over 900k vehicles impacted.  

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Is this only good for Georgia or can anyone join the class action? 

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