Forum Discussion
Recall/Class Action on Onstar Module ??
I agree. Some sort of class action is needed. My vehicle is 3 months old and is just a brick on wheels. It’s useless without the module
Is your vehicle drivable? This thing has shut my car completely down. 7 month old car. How long have you been waiting on the module
I waited for 2months and it didn’t completely **bleep** the truck down. It did limit what was usable and disabled much of the infotainment/nformation systems.
Is there anyone who has a 2025 that needs a module and it has shut the car down, completely no power. If there is a back order does this mean the car will not be able to be used until the part gets put on it
We know how frustrating your vehicle shutting down must be. Our team would be glad to look into this for you. Please send us a private message, so we can look into this further. Just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Ahmed to get connected directly to me.
My 2025 Equinox is 7 months old and not drivable. Waiting for the module to come in bc it failed and drained the battery’s so it sits at the dealership waiting for the module. I am in California. I believe the California lemon law states that if a vehicle is in the shop for more than 30 days then it qualifies for lemon law protection. My concern is that even when the module is replaced, will it continue to fail?
This is not the experience we want you to have with your new vehicle. Please know, we are only an email away moving forward. We are more than happy to provide any further assistance we can regarding your hardware.
I have sent emails and have gotten nowhere
WELL THERE ARE THOUSANDS OF US VERY UNHAPPY WITH WHAT WE HAVE. I BOUGHT MY FOURTH GMC BECAUSE I WANTED THE OPTIONS TO INCLUDE MY APPS. NOW WE ARE LOSING MORE THAN GAINING. I AGREE WITH EVERYONE WE NEED TO START A CLASS ACTION SUIT. IT'S TIME WE GET WHAT WE PAID FOR.
My module went out as well. $1400 for a 2017 traverse, 155,000 miles.
I don’t use OnStar. I don’t want OnStar. But OnStar’s module is interfering with my car.
Noel
Thank you for reporting this concern with the OnStar module in your Traverse, Noel. We would like the opportunity to look further into how we can offer our assistance alongside your involved dealer. Please send us a private message to OnStar_Support as soon as you have the chance. Just select the envelope icon at the top right of your screen to get started with us.