Forum Discussion

lkjones's avatar
lkjones
New Contributor
10 months ago

Recall/Class Action on Onstar Module ??

I join the many who have to have their Onstar module replaced. 2023 Yukon. No ETA from GMC on this backordered part. Time for a recall and/or Class Action! I cannot believe the number of people with ...
onstar telematics module
GildaA's avatar
GildaA
New Contributor
2 months ago

How do I add to this law suit? I have a '22 Equinox RS. My OnStar stopped working. I had the antenna replaced at the dealership (that cost me $880), then they notified me that there was nothing wrong with it, that it was actually the OnStar module that was bad. 

  • Kuhns2's avatar
    Kuhns2
    New Contributor III
    1 month ago

    Please everyone reach out to Hagens Berman's if you have this issue. They are the ones that handled the recent Toyota case and are the best firm I can find to take this on! Clear safety issue given On Star for accidents here we have good standing on since they are using parts to continue building instead of fix the issue. Please reach out so we can get an idea of the class size.

    https://www.hbsslaw.com/cases/auto-defect-complaints#block-form-block

  • Advisor_Sara's avatar
    Advisor_Sara
    Moderator
    2 months ago

    We understand how frustrating this situation must have been for you, Gilda. Our team would be glad to connect and assist with any remaining concerns however we can. Please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.

    • Jimmie1963's avatar
      Jimmie1963
      New Contributor
      1 month ago

      where is this supposed envelope it sure is not on my screen

      • Advisor_Sara's avatar
        Advisor_Sara
        Moderator
        1 month ago

        We've received your private message and are ready to help, Jimmie. Kindly follow up with us so that we can continue assisting with your concerns. Our team will keep an eye on the inbox.