Forum Discussion
Phone number
I was called from a phone number of 888 928 0350 about my Onstar account, but I looked up that number and saw references that it was a scam number. Is this truly the case?
#Question #Spam #Possible #Scam
3 Replies
@ChavisG81, we appreciate you bringing this to our attention. For awareness, the OnStar phone number is 1.888.4ONSTAR (1.888.466.7827). To opt In/out of GM marketing communications, members can also visit: https://www.gmcontactpreferences.com/ and update contact preferences. If this isn’t helpful, you can also push the blue OnStar button in your vehicle or call at the previously clarified number to speak with a live advisor. Our team is always reachable with a private message at OnStar_Support. You can select the envelope icon at the top right of your screen to send us a message if we can do anything to further assist.
Ive also been getting nonstop calls from this number!
Thank you for shedding light on your concerns, @Wonxder. If you are not able to reach a resolution with the previously provided recommendations we would like to look into things further with you and explore how we may be able to help. To start, select the envelope in the top right corner of your screen, and send a message with your contact information, along with your VIN or OnStar Account number to OnStar_Support. Any other details you can share on what actions you have taken to this point are also appreciated, as context can help us investigate. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.