Forum Discussion
OnStar Telematics module - no dates for backorder part is unacceptable
my 2025 Equinox EV (4000 miles) also has a failed Telematics module (as of 2.1.25) with a "backorder" status and dealer has no idea when it'll be in. Not only does it affect OnStar, but gps/maps/char...
GM... WHEN IS THIS GOING TO BE FIXED? 4.5 MONTHS NOW I'VE BEEN WAITING! DEALER IS AWARE BUT NO UPDATES ANYWHERE!!!!!
Going on a year now myself!
LOL GM calls me this morning to tell me my car is in the shop and the dealership was experiencing issues with the part…meanwhile I’M SITTING IN THE DAMN THING!
My car hasn’t seen the dealership except for my oil change and since I took it last year when they informed me about the module which I was told I’d probably get a new car before that module gets fixed. 2 year wait time?!?!?! Well at least that was honest enough… it’s going on a year now!