Forum Discussion
OnStar Telematics module - no dates for backorder part is unacceptable
my 2025 Equinox EV (4000 miles) also has a failed Telematics module (as of 2.1.25) with a "backorder" status and dealer has no idea when it'll be in. Not only does it affect OnStar, but gps/maps/char...
This is great to hear! Thank you kindly for the update regarding your OnStar hardware and appointment. Again, our team is an email away if you would like any additional assistance with your appointment.
Hi, I find myself in the same situation. My equinox ev telematic module stopped working about 2 month in aftert buying the car. The silence from the dealership is louder than my parrot. This is unbelievable
We know how frustrating this concern with your OnStar telematics module must be. Our team would be glad to connect with your dealership to learn more. Please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.