Forum Discussion
OnStar Telematics module - no dates for backorder part is unacceptable
my 2025 Equinox EV (4000 miles) also has a failed Telematics module (as of 2.1.25) with a "backorder" status and dealer has no idea when it'll be in. Not only does it affect OnStar, but gps/maps/char...
Unfortunately, my 2025 Yukon Denali keeps giving me nothing but problems.
My truck has been without an OnStar service for 20 days because of DEFECTIVE Telematics module and unfortunately the dealer can only provide the Backorder with no ETA for modules to become available.
This means no OnStar, Super Cruise, Wi-Fi, Entertainment System and a BIG Check Engine light !!!
GMC needs to step up and provide the parts and service to the customers, this is a not a dealer problem, this is a known quality repetitive issue that must be resolved Immediately.