Forum Discussion
OnStar Telematics module - no dates for backorder part is unacceptable
my 2025 Equinox EV (4000 miles) also has a failed Telematics module (as of 2.1.25) with a "backorder" status and dealer has no idea when it'll be in. Not only does it affect OnStar, but gps/maps/char...
I just got my GMC Sierra 1500 Denali less than a month ago and already this same module is giving me issues. My dealer is also telling me it is backordered with no idea when it will be available. This is completely unacceptable! I bought this vehicle for some of the very features affected by this module and yet here I am unable to utilize those features with no idea when it will be able to be fixed.
Start making calls to GM. They'll get the hint and expedite your part.