Forum Discussion
OnStar Telematics module - no dates for backorder part is unacceptable
There might be hope out there....I was pleasantly surprised to get a call from my chevy dealer this morning telling me my telematics module is in! I have an appointment for 2/25 to get replaced. Fingers crossed.
This is great to hear! Thank you kindly for the update regarding your OnStar hardware and appointment. Again, our team is an email away if you would like any additional assistance with your appointment.
Hi, I find myself in the same situation. My equinox ev telematic module stopped working about 2 month in aftert buying the car. The silence from the dealership is louder than my parrot. This is unbelievable
We know how frustrating this concern with your OnStar telematics module must be. Our team would be glad to connect with your dealership to learn more. Please send us a private message to OnStar_Support so we can look into this further. Just select the envelope icon at the top right of your screen to get started.