Forum Discussion
OnStar Telematics module - no dates for backorder part is unacceptable
my 2025 Equinox EV (4000 miles) also has a failed Telematics module (as of 2.1.25) with a "backorder" status and dealer has no idea when it'll be in. Not only does it affect OnStar, but gps/maps/char...
Exact same issue for me. Have 2025 blaze ev. No map or music from last 3 weeks. When I tried to contact onstar support using buttons it is blinking green. Went to dealership and they told me onstar module is bad and no timelines for replacement.
is it possible to connect using my phone hotspot?
After 1 and half months of issues, my faulty module was replaced yesterday!!
We appreciate you sharing this update, Latesh. Our team is so glad to hear that your vehicle repairs have been completed and your OnStar services are running smoothly again. If you do have any additional concerns or questions down the road, please do not hesitate to reach back out to us for support.