OnStar Telematics module - no dates for backorder part is unacceptable

We certainly understand how upsetting unexpected vehicle concerns and part backorders can be, as we know how much you rely on your vehicle's features every day @tsully. While our team does not have direct control over part availability or shipping timelines, we would be glad to connect with you to provide an extra layer of support alongside your servicing dealer. To get started, please send us a private message to OnStar_Support by selecting the envelope at the top right of the page. Please include your full contact information (name, email, and phone number), your VIN, current mileage, and the name of your servicing dealer. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement.